In-app purchases do not always automatically transfer when you download the app onto another device or if you have to redownlaod Articulation Station from the App Store. The good news is that it’s a simple process to restore your purchases and it’s free.

It’s important to note that all purchases made within Articulation Station are directly tied to the Apple ID that the purchases were made with. When restoring these purchases you MUST be signed in with that same Apple ID or the restore process will not work. Your Apple ID is comprised of an email address and a password.

If you have forgotten your password or Apple ID you can visit Apple’s support page for help.

If you are having issues restoring your purchases in Articulation Station chances are the Apple ID that is signed into the App Store on your device is not the same Apple ID that was used to make the purchase initially. To fix this there are a few extra steps to take to ensure that you can successfully restore your purchased sounds.

Follow the steps below to successfully restore your in-app purchases in Articulation Station.

If you don’t have Articulation Station currently installed on your device skip step 1 and begin with Step 2.

Step 1. (only if you want to backup saved student data before you restore the app)
Delete Articulation Station (the free version) from your device. If you have saved data in the app that you wish to keep you will need to back it up to iCloud before you delete the app, otherwise you will lose the data. You can restore the data back to the app later.

Watch the video below for a tutorial on how to back up your data to iCloud. The video shows the Spanish version of Articulation Station but it’s the exact same process for the English version.

 

Step 2.
Open the App Store.

 

Step 3.
Tap the account profile button at the top right of the screen, scroll to the bottom then tap “Sign Out”

 

Step 4.
In the same pop up window, Sign in with the same Apple ID that was used to download Articulation Station and make the in-app purchases on your iPad initially.

 

Step 5.
Once you are signed in, tap “Purchased”, then “My Purchases”.

 

Step 6.
Find Articulation Station then tap the download button next to it.

 

Step 7.
Once Articulation Station is downloaded to your device, open it.

 

Step 8.
Tap the “Restore Purchases” button located in the bottom right corner of the Articulation Station home screen. If you are still logged in to the App Store your purchased sounds will be restored.

If the login prompt appears, log in with the same Apple ID used to purchase the sounds or upgrade to pro initially. There is also a “Restore Purchases” button located in the Articulation Station store which does the same thing.

 

Step 9.
If you logged in with the correct Apple ID, your purchased sounds will now be restored and ready for you to use.

 

Step 10.
Enjoy your new app!